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Frequently Asked Questions (FAQs) about ElderAid's Care Friend Service

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Lifestyle

1. What is the Care Friend service provided by ElderAid?

ElderAid's Care Friend service offers companionship and emotional support to seniors. Our Care Friends spend quality time with seniors, chatting, pursuing hobbies and activities… to help reduce loneliness and improve their well-being.

2. What are some of the activities that Care Friends engage in with seniors?

Care Friends engage in a variety of activities such as playing games, reading and encouraging hobbies. They tailor activities based on the interests and preferences of the senior.

3. Can a Care Friend help with medical tasks or personal care?

Care Friends focus on companionship and emotional support. For medical tasks or personal care, such as bathing or administering medication, ElderAid offers other specialised services like registered medical nurses and caretakers.

4. How often will the Care Friend visit my senior loved one?

The frequency of visits can be customised based on their needs and preferences. It can range from daily visits to a few times a week. We work with you to create a schedule that best suits your loved one.

5. Is the Care Friend service available at all ElderAid locations?

Currently, the Care Friend service is available in Bangalore and Hyderabad/Secunderabad. We are continually working on expanding our services to reach more locations and more seniors. 

6. How do I sign up for the Care Friend service?

You can sign up for the Care Friend service by contacting us through our website, calling or WhatsApp-ing +91 8123400400, or emailing info@elderaid.in . Our team will guide you through the process and help you choose the best plan for your senior loved one.

7. Can I meet the Care Friend before starting the service?

We encourage families to have an online meeting with the Care Friend before starting the service. This meeting ensures that the Care Friend is a good match for your senior loved one.

8. What happens if my senior loved one doesn’t get along with the Care Friend?

If your senior loved one doesn’t feel comfortable with the assigned Care Friend, we will arrange a meeting to understand the concerns and assign a new Care Friend who might be a better fit.

9. What is the cost of the Care Friend service?

The cost varies based on the frequency of visits and the specific needs of your senior. Please contact us for a detailed pricing structure tailored to your requirements.

10. How do Care Friends help reduce feelings of loneliness in seniors?

Care Friends spend time with seniors - having meaningful conversations and fun activities, providing companionship and emotional support that help alleviate feelings of loneliness and isolation.

11. Can Care Friends assist with the use of technology - such as video calls with family?

Care Friends give basic assistance to seniors to use technology, including participating in video calls with family members, to help them stay connected.

12. What if my senior loved one has special interests or hobbies?

Care Friends personalise their interactions to match the senior's interests and hobbies, ensuring that all activities are enjoyable and engaging.

13. Are Care Friends available for overnight stays or only daytime visits? 

Currently, Care Friend services are only for daytime visits. Our Care Manager service package could include overnight stays. 

14. How do you handle feedback about the Care Friend service?

We value feedback! Families can contact us to discuss their experiences and give suggestions to improve our service.

15. How do I know if the Care Friend service is right for my senior loved one?

If your senior loved one could benefit from companionship and emotional support, our Care Friend service is an excellent option. Contact us to discuss your loved one's specific needs and how we can help.


ElderAid has a variety of other services that are available in Bangalore, Hyderabad/Secunderabad, Chennai and Palakkad.

For all your elder care needs, reach out to us at +91 81234 00400, info@elderaid.in or visit our website today! https://www.elderaid.in


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