Article
FAQs about ElderAid
Lifestyle
General Questions
1. What is ElderAid?
ElderAid is a senior care service provider offering various services to ensure the well-being, comfort and safety of elderly individuals.
2. What services does ElderAid offer?
ElderAid offers essential management, companionship, nursing care and caretaker services, which provide senior citizens assistance with daily activities.
3. How can I contact ElderAid?
You can contact ElderAid via the telephone at +91 81234 00400, email at info@elderaid.in, or through the website at www.elderaid.in
4. In which cities does ElderAid operate?
ElderAid operates in Bangalore, Hyderabad/Secunderabad, Chennai and Palakkad. We have on going plans to expand to other cities.
5. How can I sign up for ElderAid services?
It's easy! You need to contact ElderAid for an initial assessment to determine your specific needs, develop a personalised care plan and you're ready to sign up!
Care Manager Service
6. What is the role of a Care Manager at ElderAid?
A Care Manager develops personalised care plans, coordinates healthcare services, manages emergencies, and provides support by running all your errands. The Care Manager is your ‘proxy’ child.
7. How do Care Managers coordinate healthcare services?
They arrange for healthcare services like emergency medical assistance, doctors’ appointments, caretakers, nurses, hiring or buying medical equipment, even organising blood tests and physiotherapy at home, among many others.
8. What kind of errands can a Care Manager help with?
Some of the errands or chores a Care Manager can assist with are grocery shopping, bill payments, bank work, organising and over-seeing handyman services, buying medicines, and much more!
9. How often will a Care Manager visit my elderly parents?
The frequency of visits can be tailored to your needs, ranging from weekly check-ins to daily visits depending on the level of care required.
Nursing and Caretaker Services
10. How do I arrange for a caretaker or nurse?
You can contact ElderAid to discuss your needs, and we will arrange a caretaker or nurse based on the required level of care required.
11. How do I know if my loved one needs a caretaker or a nurse?
Caretakers are like attenders at a hospital - they assist with basic daily needs, like hygiene and feeding for example, while registered medical nurses provide medical care, from injections and taking blood pressure to monitoring feeding tubes and IV drips etc.
12. Can the caretakers help with personal hygiene?
Caretakers assist with activities such as bathing, diaper changing and dressing to ensure proper hygiene.
Care Friend Service
13. What is the Care Friend service provided by ElderAid?
ElderAid's Care Friend service offers companionship and emotional support to seniors. Our Care Friends spend quality time with seniors - chatting, pursuing hobbies and activities etc. to help reduce loneliness and improve their well-being.
14. What are some of the activities that Care Friends engage in with seniors?
Care Friends engage in a variety of activities such as playing games, reading and encouraging hobbies. They tailor activities based on the interests and preferences of the senior.
15. Can a Care Friend help with medical tasks or personal care?
Care Friends focus on companionship and emotional support, like a “proxy” grandchild! For medical tasks or personal care, such as bathing or administering medication, ElderAid offers other specialised services like registered medical nurses and caretakers.
16. How often will the Care Friend visit my senior loved one?
The frequency of visits can be customised based on their needs and preferences. It can range from daily visits to a few times a week. We work with you to create a schedule that best suits your loved one.
17. Is the Care Friend service available at all ElderAid locations?
Currently, the Care Friend service is available in Bangalore and Hyderabad/Secunderabad. We are continually working on expanding our services to reach more locations and more seniors.
Other
18. How can I provide feedback?
You can contact ElderAid directly via phone or email to provide feedback.
Feel free to reach out if you have any further questions!
ElderAid has a variety of services that are available in Bangalore, Hyderabad/Secunderabad, Chennai and Palakkad.
For all your elder care needs, reach out to us at +91 81234 00400, info@elderaid.in or visit our website today! https://www.elderaid.in